Discover MRS Lumber
We are genuinely conscious of the role we play in the success of lumber retailers. Service excellence is a continuous goal and is approached in eight key ways: WHY WE’RE HERE
• Zero Errors • 90-92% Fill Rate
• 95% Cycle Count Accuracy • A Day’s Work in a Day’s Time • 100% On-time Shipment • Immediate Reconfirmation of All Orders and Details with Customers • Call Backs to Customers for Any Service Deviation • Correcting Mistakes as Cheerfully as Possible
Beyond striving to provide exceptional service and on-time accurate deliveries, we distinguish ourselves from other wholesalers by having no minimum load requirement on orders. Customers from Connecticut to Maryland can order as little as one piece of lumber from our New Jersey warehouse and will receive the same great service as if they ordered a truckload full. UNCOMPROMISING QUALITY STANDARDS We go to great lengths to ensure that your material will be delivered to you in perfect condition. That process starts by us storing 100% of our inventory indoors, protecting it from UV rays, rain, snow, and dirt. MRS prides itself on our packaging. For job pack orders, we tailor our packaging to the needs of the material being pulled. This custom packaging includes orbital stretch wrap, custom cut woodblocks, cardboard corners, custom pallets, and a label with the pertinent information from the order.
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